Durban | KZN | South Africa
Durban | KZN
| South Africa
Bell Funerals
Frequently Asked Questions
What do I do when a person dies at home?
Simply phone us, we have a 24 hour removal service, 365 days a year.
Do I need to call a doctor?
If the person has passed away then you can call an Ambulance to confirm the person has passed away, and then you can call us.
What do I need to bring when I come in to arrange a Funeral ?
You need the ID of the deceased & your ID.
If a photo is required for the hymn sheet it would be useful to bring that as well.
Do you have your own on site mortuary?
Yes, Bell Funerals has its own on-site Mortuary.
Do we have to pay ‘storage’ fees for the deceased while funeral arrangements are being made?
No, we don’t charge storage fees for families using our funeral arrangement services.
I have a funeral policy from another Funeral Parlor, can we still use Bells Funerals?
Yes, bring the policy in with you & we will assist with the claim.
How do we obtain the Death Certificate of the deceased?
We will obtain the Death Certificate from Home Affairs on your behalf and give you certified copies.
Do you use a coffin for cremation?
Yes, the coffin is necessary for cremation.
What happens to the ashes?
We will assist the family by holding the ashes on our premises for a while until they are ready to collect them for internment or sprinkling.
Do you arrange Funerals for all Faith’s & Churches ?
Yes, we work with all Faith’s and Churches, throughout KZN.
We don’t have a Minister!
We can arrange a Minister for you if required.
Where do we have the service?
We will go to a Church or Venue of your choice.
Do you collect people who have passed away from other provinces?
Yes, we organise the transport whether by road or air
If one of my family members dies outside of South Africa, what happens?
We will liaise with the country in question to arrange repatriation from that country. If a loved one passes away whilst visiting South Africa, we can liaise with their country of origin to repatriate them.
